服务条款

最后更新日期：2026年7月2日

欢迎访问 Naora。

本网站由 Aeton Sales Performance S.L. 运营。通过访问本网站、创建账户、下单或购买我们的产品，即表示您同意遵守本服务条款。

一、公司信息

Aeton Sales Performance S.L.
税号（NIF）：B42624585
Plaza San Cristóbal 14
03002 Alicante
Spain
电子邮箱：info@aeton.es

二、适用范围

本服务条款适用于您在 Naora 网站上的访问、浏览、注册、购买及使用本网站服务。

我们目前主要销售贴纸及相关收藏产品，并可能在未来销售实体商品、数字商品、限量版商品、服饰、文具、玩具、毛绒产品、艺术品及其他品牌周边产品。

三、购买资格

您必须具备签订有效合同的法律能力，或在法定监护人的同意和监督下购买商品。

如您代表公司或其他组织购买，即表示您有权代表该组织接受本服务条款。

四、账户与访客购买

您可以根据 Shopify 提供的功能创建账户，也可以在允许的情况下以访客身份完成购买。

您有责任确保所提供的信息真实、准确、完整，并及时更新。

五、产品信息与可用性

我们努力确保网站上的产品描述、图片、价格和库存信息准确。

由于屏幕显示、拍摄光线或生产批次不同，产品颜色、细节或尺寸可能与图片略有差异。

所有产品均以实际库存为准。我们保留随时修改、暂停或停止销售任何产品的权利。

六、限量版与收藏商品

Naora 可能销售限量版、编号版或收藏类商品。

限量商品数量有限，售完即止。下单成功不代表一定完成交易，订单仍需经过付款确认、库存确认及风控审核。

我们保留取消异常订单、重复订单、疑似转售订单或违反公平购买原则的订单的权利。

七、价格、税费与货币

网站显示的价格包含适用税费，除非页面另有说明。

国际订单可能产生进口税、关税、清关费用或其他当地费用。此类费用由买家承担，除非结账页面另有明确说明。

我们保留随时调整价格的权利，但价格变更不会影响已确认的订单。

八、订单与合同成立

当您提交订单后，您将收到订单确认信息。该确认仅表示我们已收到您的订单请求。

销售合同将在我们确认付款、接受订单并开始处理订单时成立。

如出现库存不足、付款失败、价格错误、系统错误、疑似欺诈或其他合理原因，我们有权取消订单并退还已支付金额。

九、支付方式

我们通过 Shopify 及其兼容支付服务提供商处理付款。

可用支付方式可能包括：

• 信用卡或借记卡；

• Alipay（支付宝）；

• WeChat Pay（微信支付）；

• Shopify 支持的其他支付方式。

支付信息由第三方支付服务提供商安全处理。我们不会保存您的完整银行卡信息。

十、产品交付

对于数字商品，交付方式可能包括下载链接、电子邮件、账户访问或其他数字方式。

对于实体商品，交付方式、预计时间及相关费用将在结账页面或配送政策中说明。

国际配送时间可能受到海关、物流、节假日、不可抗力或目的地国家政策影响。

十一、取消、退货与退款

订单在处理或发货前可申请取消。

退货、退款、损坏商品、错误商品、运输遗失及相关费用，请参阅我们的《退货与退款政策》。

根据适用法律，消费者可能享有14个自然日的撤回权，但定制商品、数字内容、已拆封并影响完整性或卫生安全的商品、限量收藏商品及法律规定的其他例外情况可能不适用。

十二、知识产权

本网站及 Naora 品牌相关的所有内容，包括但不限于名称、标志、角色、插画、贴纸、图像、视频、文字、故事、世界观、设计、动画、图形、产品包装、收藏概念及视觉元素，均属于 Aeton Sales Performance S.L. 或其授权方所有。

未经我们事先书面许可，您不得复制、修改、分发、出售、转售、上传、发布、展示、用于商业用途，或基于上述内容创作衍生作品。

购买商品并不代表您获得任何知识产权许可。您仅获得按照正常个人用途使用所购买商品的权利。

十三、禁止行为

您不得：

• 使用本网站从事违法或欺诈行为；

• 侵犯 Naora 或第三方的知识产权；

• 复制、转售或商业化我们的产品、角色或设计；

• 干扰网站安全或正常运行；

• 使用机器人、爬虫或自动化工具批量购买或抓取内容；

• 提交虚假、不准确或误导性信息。

十四、第三方服务

本网站可能使用 Shopify、支付服务、分析工具、邮件服务或其他第三方服务。

这些第三方服务可能受其自身条款和隐私政策约束。我们不对第三方平台的行为、服务中断或政策变更承担责任。

十五、责任限制

在法律允许的最大范围内，Naora 及 Aeton Sales Performance S.L. 不对因使用或无法使用本网站、延迟交付、第三方服务故障、网络问题、海关延误或不可预见事件造成的间接损失、利润损失、数据损失或商业损失承担责任。

本条款不排除适用法律不可排除的消费者权利。

十六、不可抗力

如因自然灾害、战争、疫情、罢工、政府措施、海关延误、物流中断、网络攻击、支付系统故障或其他超出我们合理控制范围的事件导致无法履行或延迟履行义务，我们不承担违约责任。

十七、隐私与数据保护

我们根据《隐私政策》处理您的个人信息。请在使用本网站或购买商品前阅读该政策。

十八、条款变更

我们可能不时更新本服务条款。

最新版本将在本页面公布，并标明更新日期。您继续使用本网站即表示接受更新后的条款。

十九、适用法律与管辖

本服务条款受西班牙法律管辖。

除适用的消费者保护强制性规定另有要求外，因本服务条款或购买行为引起的任何争议，应提交西班牙阿利坎特有管辖权的法院解决。

二十、联系我们

如您对本服务条款有任何疑问，请联系：

Aeton Sales Performance S.L.
Plaza San Cristóbal 14
03002 Alicante
Spain
电子邮箱：info@aeton.es

 

Terms of Service

Last updated: July 2, 2026

Welcome to Naora.

This website is operated by Aeton Sales Performance S.L. By accessing this website, creating an account, placing an order, or purchasing our products, you agree to be bound by these Terms of Service.

1. Company Information

Aeton Sales Performance S.L.
Tax ID (NIF): B42624585
Plaza San Cristóbal 14
03002 Alicante
Spain
Email: info@aeton.es

2. Scope

These Terms of Service apply to your access, browsing, registration, purchases, and use of the Naora website.

We currently sell stickers and related collectible products. In the future, we may also sell physical products, digital products, limited edition items, apparel, stationery, toys, plush products, artwork, and other branded merchandise.

3. Eligibility

You must have the legal capacity to enter into a binding contract, or purchase under the consent and supervision of a legal guardian.

If you purchase on behalf of a company or organisation, you confirm that you are authorised to accept these Terms on its behalf.

4. Accounts and Guest Checkout

Depending on the features available through Shopify, you may create an account or complete your purchase as a guest.

You are responsible for ensuring that all information you provide is true, accurate, complete, and up to date.

5. Product Information and Availability

We make reasonable efforts to ensure that product descriptions, images, prices, and availability are accurate.

Due to screen settings, lighting, or production batches, product colours, details, or dimensions may vary slightly from the images shown.

All products are subject to availability. We reserve the right to modify, suspend, or discontinue any product at any time.

6. Limited Editions and Collectibles

Naora may sell limited edition, numbered, or collectible items.

Limited items are available only while stocks last. A successful order submission does not guarantee final acceptance of the order, which remains subject to payment confirmation, stock confirmation, and fraud checks.

We reserve the right to cancel abnormal orders, duplicate orders, suspected resale orders, or orders that violate fair purchase principles.

7. Prices, Taxes, and Currency

Prices displayed on the website include applicable taxes, unless otherwise stated.

International orders may be subject to import duties, customs fees, clearance charges, or other local costs. These charges are the responsibility of the customer unless expressly stated otherwise at checkout.

We reserve the right to change prices at any time, but price changes will not affect orders that have already been confirmed.

8. Orders and Contract Formation

After placing an order, you will receive an order confirmation. This confirmation only means that we have received your order request.

The sales contract is formed when we confirm payment, accept the order, and begin processing it.

We may cancel an order and refund any amount paid if there is insufficient stock, payment failure, pricing error, system error, suspected fraud, or another reasonable reason.

9. Payment Methods

Payments are processed through Shopify and compatible third-party payment providers.

Available payment methods may include:

• Credit or debit cards;

• Alipay;

• WeChat Pay;

• Other payment methods supported by Shopify.

Payment information is processed securely by third-party payment providers. We do not store your full payment card details.

10. Delivery

For digital products, delivery may be made by download link, email, account access, or another digital method.

For physical products, delivery methods, estimated delivery times, and related costs will be shown at checkout or in our Shipping Policy.

International delivery times may be affected by customs, logistics providers, holidays, force majeure events, or destination-country regulations.

11. Cancellations, Returns, and Refunds

Orders may be cancelled before they have been processed or shipped.

Returns, refunds, damaged items, incorrect items, lost shipments, and related costs are governed by our Return & Refund Policy.

Depending on applicable law, consumers may have a 14-calendar-day right of withdrawal. However, exceptions may apply to custom-made products, digital content, opened products where integrity or hygiene is affected, limited collectible items, and other cases permitted by law.

12. Intellectual Property

All content related to this website and the Naora brand, including but not limited to names, logos, characters, illustrations, stickers, images, videos, texts, stories, worldbuilding, designs, animations, graphics, packaging, collectible concepts, and visual elements, is owned by Aeton Sales Performance S.L. or its licensors.

You may not copy, modify, distribute, sell, resell, upload, publish, display, use commercially, or create derivative works based on such content without our prior written permission.

Purchasing a product does not grant you any intellectual property rights. You only receive the right to use the purchased product for normal personal use.

13. Prohibited Uses

You must not:

• Use the website for unlawful or fraudulent purposes;

• Infringe the intellectual property rights of Naora or third parties;

• Copy, resell, or commercialise our products, characters, or designs;

• Interfere with the security or operation of the website;

• Use bots, crawlers, or automated tools to purchase products or scrape content;

• Submit false, inaccurate, or misleading information.

14. Third-Party Services

This website may use Shopify, payment services, analytics tools, email providers, or other third-party services.

These third-party services may be governed by their own terms and privacy policies. We are not responsible for third-party platform actions, service interruptions, or policy changes.

15. Limitation of Liability

To the maximum extent permitted by law, Naora and Aeton Sales Performance S.L. shall not be liable for indirect losses, loss of profits, loss of data, business losses, delays in delivery, third-party service failures, internet issues, customs delays, or unforeseeable events arising from the use or inability to use this website.

Nothing in these Terms excludes any consumer rights that cannot be excluded under applicable law.

16. Force Majeure

We shall not be liable for any failure or delay in performing our obligations caused by events beyond our reasonable control, including natural disasters, war, epidemic, strikes, government measures, customs delays, logistics disruption, cyberattacks, payment system failures, or similar events.

17. Privacy and Data Protection

We process your personal information in accordance with our Privacy Policy. Please read it before using this website or placing an order.

18. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be published on this page with the updated date. Your continued use of the website means that you accept the updated Terms.

19. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of Spain.

Unless mandatory consumer protection rules provide otherwise, any dispute arising from these Terms or from a purchase shall be submitted to the competent courts of Alicante, Spain.

20. Contact Us

If you have any questions about these Terms of Service, please contact:

Aeton Sales Performance S.L.
Plaza San Cristóbal 14
03002 Alicante
Spain
Email: info@aeton.es